Betway – FAQ
Need a little help here at Betway South Africa? Take a look at the most frequently asked questions below. If we’ve not answered your question here, you can get in touch with our customer support team 24/7 through email or live chat.
- How can I change my personal details on my Betway Sports account?
- Why do I have to provide identification documents?
- Why do I have to give Betway personal information upon registration?
- How can I tell if my registration is successful?
- How do I deposit funds at Betway SA?
- Why can’t I use my credit card to make deposits?
- What’s a CVV code?
- How can I make a withdrawal?
- How long does it take a withdrawal to reflect in my account?
- I forgot my password, what do I do?
- Click on “Forgot Password” on the homepage
- Enter the cell phone number you used to register on Betway
- You will receive a reset code via SMS
- Enter the code on the website
- Type in a new password
- Confirm the new password
- Login to your account
- Can I get help for my gambling?
- What can I do if I need to quit gambling?
- Am I able to block or filter betting and gambling websites?
- How safe is it to bet at Betway South Africa?
- Am I able to cancel a bet?
- Can I place an accumulator on a game?
- I have another question not covered under the FAQ, who do I contact?